by Alasdair Munn | Mar 31, 2009
Author: Alasdair Munn tcg: The Communication Group User Generated Content (UGC) is no longer news; it is an established part of our lives. We expect to be able to participate, share and create online. Just as having a mobile phone is standard. Do you remember when...
by Alasdair Munn | Mar 19, 2009
We talk about social networks and how organizations can leverage them to build community, connection, engagement and trust with their customers. Our mission is to convince organizations to start learning how to utilize these resources and shift their attitudes. But,...